Refund Policy
Refund Policy
Our policy is valid for 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.
Some items are not returnable. Perishable items such as food, flowers, newspapers, or magazines are not returnable. We also do not accept intimate or hygiene products, hazardous materials, or flammable liquids or gases.
Other non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care products.
To complete a return, we require a receipt or proof of purchase.
Please do not return your item to the manufacturer.
In some cases, only partial refunds are allowed (if applicable).
- Books with obvious signs of use
- Opened CDs, DVDs, VHS tapes, software, video games, cassettes, or vinyl records
- Any items damaged or missing parts not due to our fault
- Any items returned more than 30 days after delivery
Refunds (if applicable)
Once we receive and inspect your return, we will notify you by email that we have received the returned merchandise. We will also notify you whether your refund has been approved.
If approved, we will process your refund and automatically issue a refund to your credit card or original payment method within a certain number of days.
Delayed or Missing Refunds (if applicable)
If you haven't received your refund yet, please first check your bank account again.
Then contact your credit card company; it may take some time for your refund to be credited.
Next, contact your bank. Refunds typically take some time to process.
If you have completed all of the above and still haven't received your refund, please contact us at Support@weilanyimonianshao.top.
Sale Items (if applicable)
Only regular-priced items are eligible for refunds; unfortunately, sale items are not eligible for refunds.
Exchanges (if applicable)
We only exchange defective or damaged items. If you require an exchange for an identical item, please email support@weilanyimonianshao.top and ship your item to: 1323 Main St, Billings, MT 59105, United States.
Gifts
If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit equal to the value of the return. Once we receive the returned item, we will mail the gift certificate to you.
If the item was not marked as a gift at the time of purchase, or if the gift giver shipped the order to themselves to give to you later, we will issue a refund to the gift giver, who will then be notified of your return.
Shipping
To return your product, you should mail it to:
Weilanyimonianshao Returns
1323 Main St, Billings, MT 59105
United States
You are responsible for the return shipping costs of your merchandise. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
The time it takes for your exchanged item to arrive at your address may vary depending on where you live.
If you are shipping an item valued at over $75, you should consider using a tracked shipping service or purchasing shipping insurance. We cannot guarantee receipt of your returned item.